Frequently Asked Questions
Everything you need to know about our jewellery
Are your jewellery pieces made of real silver or gold?
Yes! We use 925/999 sterling/solid silver for all silver items and 18K/22K gold for gold jewellery. Each item comes with a purity stamp and certificate.
Can I customize my jewellery?
Absolutely. We offer bespoke customization services. Contact our design team to discuss your vision.
How should I care for my jewellery?
Store in a cool, dry place. Clean gently with a soft cloth. Avoid contact with chemicals, perfumes, and water.
What is your return policy?
We offer a 7-day return policy for unworn items in original condition. Custom or engraved pieces are non-returnable unless defective.
How long does delivery take?
Domestic delivery usually takes 3–5 business days. Custom or international orders may take 14-24 business days, depending on location.
Do you ship internationally?
Yes, we ship worldwide. Shipping charges and delivery times vary depending on the country. We are Trusted by Customers in 90+ Countries
Is the jewellery gift-ready?
Every piece comes in our signature luxury packaging, perfect for gifting. Premium gift wrapping is available at checkout.