FAQs
1. Is Tribal Ornament Jewelry Made of Pure Silver?
Our jewelry is made of 925 Silver, the purest form of jewelry. Every piece of jewelry comes with a 925 stamp and an authenticity certificate (as per your requirement), so you can be assured that you're buying a high-quality product.
2. How do I care for my silver jewelry?
To keep your jewelry shining, avoid exposure to harsh chemicals, perfumes, and water. Store it in a cool, dry place in a jewelry box or pouch. Clean it gently with a soft polishing cloth when needed.
3. Do you offer a customization option for silver jewelry?
Yes, we offer customization for silver jewelry. You can personalize designs, sizes, and engravings to suit your style.
4. Can I wear silver jewelry in water or while Swimming?
Yes, you can wear silver jewelry in water, but prolonged exposure to water, especially chlorinated or salty water, can tarnish or damage it. It’s better to remove it while swimming to maintain its shine and quality.
5. How long does delivery take?
Delivery timelines depend on your location. Typically, domestic orders take 3-6 business days, while international orders may take 14-24 business days. Custom pieces may require additional time.
6. What is your return/ replace policy?
We accept returns or replace within 7 days of delivery.
7. Do you offer gift wrapping?
Yes, we provide elegant gift wrapping.
8. What payment methods do Tribal Ornaments accept?
We accept all major modes of payment including credit cards, debit cards, cash on delivery (COD), bank transfer, and UPI, you can also use international cards.
9. How long does it take to make a custom design?
10- 15 days